FCI Support Center
The FCI Support Center is a Remote Site Support (RSS) level 3R2-compatible server
that can be accessed via the Internet. Connecting to RSS is the quickest and easiest
way to access Program Correction Reports (PCRs), Notes of Interest (NOIs), and the
lastest Product Releases for STAR, OTS, AccommoDate, IDS-2200 and LIBMGR. Learn how
Product News, Media Manager EMU notification, and Media Manager Exec PLE update
information and CSC EMU notification is also available via RSS. Alternatively, you
can receive this information automatically via
On-Line Web Support
Logon with your Customer ID and Password,
or click Registration Form to sign up.
After logging on to FCI On-Line Web Support, you can select NOIs, PCRs, and EMUs
by product and product level. You will also have access to the latest product manuals,
or you can use the Search function for finding all available product documents by
release level or date range of publication.
On-Line Web Support is available for all FCI customers with a current maintenance
agreement for STAR-1100, OTS-1100, AccommoDate, IDS-2200 or LIBMGR.