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1 |
This is PROS main menu. It supports all functions for: Contact Management, Sales and Contract Activity, and Customer Support Service. |
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All PIRs must be associated with a company and contact. Both company and contact must be currently registared with PROS. |
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All PIRs must have a valid Product Code, Feature, Version, and Component. All other fields can be filled in now or updated later. |
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An In-Progress line is displayed at the bottom of the screen to let the user know something is happening. |
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PIR entry is acknowledgement with a reference number displayed at the bottom of the screen. |
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6 |
System Notification |
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10 |
Specifies Selection Criteria for Action List |
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12 |
Action Item Selection In Progress Notification |
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13 |
List of Assigned Action Items |
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This screen is used to display and edit Action Items. A variety of options
are available at the bottom. Function key access to next processing steps
provide user friendliness. |
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17 |
Provides problem selection criteria for Problem List |
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18 |
In-Progress Notification |
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19 |
Selected Problem List |
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This screen allows for input and edit capabilities. Contact information is validated
and initial status are set. The bottom offers friendly navigation and next processing
function keys. |